Returns & Exchanges
At Carrier Company, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and attach the pre-paid shipping label provided via our portal.
Ship the Items
Drop off your package at any authorized courier location; ensure you keep your tracking receipt for peace of mind.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing